Remodeling Contractor References and How to Check Them
Dedicated to Providing Peace of Mind on Every Project
How to Check a Home Remodeling Contractor’s References
And How Many You Should Ask For
Many people believe this statement: “no one will give a poor reference”.
Nothing could be further from the truth.
If you only ask for 3 references, your chances of someone giving a poor reference are pretty small. Even a mediocre home remodeling contractor can come up with 3 good references.
If your home remodeling project is important to you and you want to make your choice a lot easier, we suggest that you take these steps so you can avoid hiring a contractor with a less than stellar reputation.
- Ask for at least 10 references from projects the contractor completed in the last 2 years.
- Call every one of them and use the questions below as a guide.
Checking 10 references may seem like a pain but it is a lot better than the frustration you will feel if you hire the wrong contractor for your project.
We will provide you with at least 10 recent references and we encourage you to call them.
Two Other References You Should Check
Established home remodeling contractors can provide a current letter of reference from their bank. Access to credit is important to purchase materials and equipment at competitive prices.
Even solidly established home remodeling contractors can run into financial issues. A company won’t get the best material pricing if they can’t pay their bills on time. They may also run into delays in obtaining materials because of credit issues. This can lead to frustrating delays for the homeowner.
We provide references from our bank and our key vendors.
Simple Questions You Can Ask to
Check Customer References
The following questions were provided to us by a company that has spent almost 10 years advising and educating homeowners and residential contractors on professional business practices.
They recommend having a list of 5 to 10 questions to ask each customer reference you call.
Most people want to know “how did they do?” in these areas: starting and finishing dates, sticking to the proposal price, courtesy, communication and cleanliness.
It is also a smart idea to confirm the type of project that the contractor completed for the customer.
If the people you speak with are reluctant to provide specific answers or seem to be providing vague answers that should be a red flag.
- Did they start on time?
- Did they finish in the amount of days or weeks they promised?
- Did they clean up at the end of each day?
- How did the final price compare with their proposal price?
- How did they handle challenges during your project?
- How often did they provide you with a project update?
- Were all of their crew members (including subcontractors) polite and courteous?
- Have you recommended them to a good friend or relative?
- Why did you choose them?
Add any other questions that are important to you or that make sense for your project.
We hope that you will find this little guide on references to be helpful.
We are providing this information so that you can make the best decision possible when you hire a home remodeling contractor to complete your project.
If you are ready to tackle a remodeling project to update your kitchen, add on a master bedroom, transform your bathrooms, or you simply want to improve the layout of your home, we can make your dream a reality.
Colleyville, Southlake, Grapevine, Keller, Arlington, Mid-Cities, Fort Worth, Lewisville, Flower Mound, Plano, Dallas and the Surrounding Communities